Return Policy Page
RoyalTuftRug
At RoyalTuftRug, every rug is carefully handcrafted with premium materials and strict quality checks. We want you to be fully satisfied with your purchase. Please read our return policy carefully before placing an order.
Return Window
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Returns or replacements are accepted within 7 days from the date of delivery.
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Any request after 7 days of delivery will not be accepted.
Action Possible
- Replacement
- Refund (only in eligible cases)
Eligibility Criteria
To be eligible for a return or replacement:
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The rug must be unused, unwashed, and in original condition
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Product must be returned with original packaging
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No stains, odors, pet hair, cuts, or damages caused after delivery
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Custom-made or personalized rugs are not eligible for return unless damaged or defective
Non Returnable Item
To be eligible for a return or replacement:
The rug must be unused, unwashed, and in original condition
Product must be returned with original packaging
No stains, odors, pet hair, cuts, or damages caused after delivery
Contact Info
- Address: Address - Bhadohi
- Phone: +91 7752981642
- Email: info@royaltuftrug.com
